Below is a list of Frequently Asked Questions covering some of the most common questions we respond to.

If you have further queries, please contact us and we would be happy to answer any questions you have.

Are there any snack breaks/lunch breaks?

During our camps, there is a snack break in the morning or afternoon session. If you are doing a full day camp then there is an hour lunch break.

Please provide enough food and beverage for the snack breaks and or lunch breaks depending on which sessions your child is enrolled in.

As well, Weather permitting and for the full day camps, we will be going to the park or on a nature walk, so please provide sun protection and appropriate footwear for the walk.

Where may I park?

There are two marked parking spots available in our Commercial Customer parking area off of 14th ST. This is in the Remix building.

Also there are two commercial loading zone 15 min. parking spaces on the lane way in front of our location at 730 Marine dr. the entrance is off Bewicke. As you may not turn left off off Marine Dr. on to Bewicke, we suggest turning up Fell Ave, turning right Larson, and then turning right again onto Bewicke Ave., then right again onto the lane way.

Otherwise there is public parking available on 14th ST.

What happens if there is less than two children enrolled in the class?

BrainSTEM Learning Canada Corp. does not guarantee that there will more than one child registered in any class. BrainSTEM Learning Canada Corp. reserves the right to reschedule a class so that there are at least two students in the class. If payment has been received more than 90 days before the start date of the class then reimbursement for cancellation will be in the form of a credit towards any future class of the parents choosing. By Submitting this form I am agreeing to the above rules and policies. I have read the waiver and release agreements in their entirety, as well as all of the class information on the web site or in the printed information package. I understand them and agree to comply with their contents.*

What happens if we need to cancel the enrollment?

Cancelation Fees, Charges and Refund Policy: the parent understands no refunds are provided after two weeks before the scheduled start date of the enrolled course. Cancellations must be made two weeks prior to the start date of the class. Cancellations at any time will be charged a $27 plus tax administration fee. During the two-week window before the class begins, refunds will be given only for medical reasons with a doctor’s certificate. By signing this form I am agreeing to above rules and policies. I have read the waiver and release agreements in their entirety, as well as all of the class information on the web site or in the printed information package. I understand them and agree to comply with their terms.*

What is appropriate behaviour in BrainSTEM Learning Canada lessons?

Appropriate Behaviour Agreement

We want our programs to be a safe and fun experience for everyone. To ensure that we can all enjoy BrainSTEM Learning Canada programs, participants are expected to:

  • Respect: Be respectful to themselves, other participants, our staff, and BrainSTEM Learning property;
  • Listen: Actively listen to the Lead instructors and Assistant instructors, and the other participants; and
  • Be Positive: Maintain a positive attitude throughout the program.

The expectations at the program work just like the expectations at your child’s school. If your child follows them closely, then they will be able to participate in all of our activities. If your child doesn’t follow the expectations, then they may not be allowed to participate in an activity. Inappropriate behaviour may also result in the suspension of privileges, or removal from BrainSTEM Learning Canada without monetary reimbursement.  All decisions regarding the consequences of inappropriate behavior will be made by BrainSTEM Learning Canada in its sole discretion.

There is absolutely no tolerance of emotional, physical, verbal or sexual abuse, and bullying, harassment or teasing will lead to the immediate contact of parent(s)/guardian(s) and possible removal from the program. There is also no tolerance of fighting, physical violence, possession or use of weapons (including using materials as weapons), or any actions or behaviours that threaten the safety of the participant or group. Smoking, the consumption of alcohol, and possession of illegal substances is not tolerated. The use of any of these will result in a report to the RCMP, as well as to parent(s)/guardian(s).

Where can I find up-to-date schedule information?

We make every effort to ensure that our Class and Program schedules are kept up-to-date on our website. Please refer to the Schedule page for the most recent information, or contact us with specific questions.

How safe is my child when attending your classes?

BrainSTEM takes every precaution to make sure that your child is safe during the classes. Our instructors are First Aid trained. We set up safety zones for the children. We wear safety equipment and follow Work Safe regulations.

Do you accept drop-ins for your classes?

We can accept drop-ins at our Marine Drive Learning Centre location only. Most of our Workshop classes allow drop-ins with 24 hours prior notice so that we may have the materials ready for the class. However, as the lesson plan for the Specialists/Managers Robotics Engineering classes are additive, they require you to register in advance. See individual program/event pages for further information.